FAQ

Question: Does Restoration Auto Glass work with my insurance company?
Answer: Yes. Restoration Auto Glass has been approved by and works with all insurance companies.

Question: How long will it take to replace my windshield?
Answer: Restoration Auto Glass can replace most windshields in less than 1 hour with a safe drive time of 1 hour from the time of completion.

Question: How long does it take to repair a rock chip?
Answer: Restoration Auto Glass can repair most rock chips in less 30 minutes.

Question: How soon can Restoration Auto Glass repair or replace my auto glass?
Answer: In most cases Restoration Auto Glass can repair or replace your auto glass within 24 hours of your call. However, it is our intent to provide each customer with same day service if needed.

Question: If I have glass coverage through my insurance company will I have to pay anything?
Answer: No. Restoration Auto Glass will never over charge your insurance company and make you responsible to pay any remaining or unpaid amount. Only if you have a deductible will you be responsible to pay anything.

Question: Can I replace my windshield in the winter?
Answer: Yes. Restoration Auto Glass has invested in a urethane that is safe to use down to zero degrees with a one hour safe drive time.

Question: Does Restoration Auto Glass warranty their work?
Answer: Yes. All work comes with a warranty. Please refer to our warranty page under the “services” tab.

Question: Can I get a box of steaks or a gift for using Restoration Auto Glass to repair or replace my auto glass?
Answer: No. A few years ago the government made it illegal for any glass shop in Minnesota to give any gift to a customer who is using their insurance to pay for their auto glass repair or replacement. This way your insurance company is charged only for the work completed and not for the work and a gift. If you are paying out of pocket for a repair or replacement Restoration Auto Glass will not over charge you for the work that is being completed just so you can get a gift. We believe in only charging a fair price for our great product and no gimmicks that only cost you more.